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Garden City Group Notifies Players That First Wave of Full Tilt Poker Payments Are Pending

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After nearly three years of waiting, many – but not all – former American customers of Full Tilt Poker are about to be reunited with their bankrolls.

The Garden City Group (GCG) has begin to distribute emails to certain customers indicating that payments will be initiated within the next seven business days:

Dear xxxxxx:

The purpose of this email is to inform you that your Petition for Remission has been approved and you are entitled to receive a distribution from the assets forfeited in connection with United States v. PokerStars, et al., pending in the United States District Court for the Southern District of New York.

A payment in the amount of $xxxxxxx will be paid electronically via ACH to the bank account that you specified in your Petition. This payment represents the full amount of your Full Tilt Poker Account Balance, which you confirmed on the Full Tilt Poker administration online filing site.  Payment will be made within the next seven business days.

If you have any questions, you can call us toll-free at (866) 250-2640, email us at [email protected], or write to us at Full Tilt Poker Claims Administration, c/o GCG, P.O. Box 9965, Dublin, Ohio 43017-5965.  For additional information you may also visit the administration website at

While the email reads “within seven business days,” the GCG website asserts that the “first round of payments is scheduled to be issued on Friday, February 28.”

This round is expected to deliver some $82mm in funds to 30,000+ former Full Tilt Poker customers in the United States.

What if I didn’t get an email?

The first round of remissions payments covers individuals who:

  1. Were not tagged as affiliates or Full Tilt pros by the GCG; and
  2. Confirmed their Full Tilt balance with the GCG.

If you’re in that group and did not receive an email, there’s not immediate reason for panic. The GCG website indicates that email notices are being sent in batches over the course of February 24th and 25th.

If the 25th comes and goes and you still don’t have an email, you may have a minor issue with your bank account information on file with the GCG.

The GCG says they sent email notices to players with this problem on February 21st. But if you aren’t an affiliate, did confirm your balance and didn’t receive the email notifying you of your pending payment, I would contact the GCG to confirm there’s not an issue with your details on file. Call (866) 250-2640 or email [email protected]

Do so sooner than later; if you don’t correct the information by March 13th, the GCG will send a check to whatever address you provided when you first filed your petition.

Who isn’t being paid in this round?

While some 30,000 players are being reunited with roughly $82mm in funds, several thousand players are still awaiting clarification on the millions they have stuck in limbo with the DoJ, including:

  • Players who contested their balances.
  • Players tagged as affiliates.
  • Players identified as Full Tilt pros.

Can I still file a petition?

Yes. The form is still available at the GCG here. Click the “create new petition” button.

There are no guarantees that your petition will be successful, but to the best of my knowledge the process remains open and any submitted petitions will be considered.

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Chris Grove
- Chris is the publisher of Grove also serves as a consultant to various stakeholders in the regulated market for online gambling in the United States.